1. Free Trial
- We offer a 7-day free trial for all digital products. During the trial period, you can explore all the features and functionalities at no cost.
- After the trial period ends, you will be charged based on the subscription plan you select (monthly or yearly).
2. Cancelation Policy
- Subscription Cancelation:
You can cancel your subscription anytime before the billing date by logging into your account and visiting the subscription section. Once canceled:- Your access to premium features will continue until the end of the billing cycle.
- No further charges will be made after cancelation.
3. Refund Policy
- No Refunds for Digital Products:
Since our products are digital and delivered instantly, we have a strict no-refund policy. Customers are encouraged to utilize the 7-day free trial to evaluate the product before making a purchase. - Refunds for Payment Failures:
In case of technical issues leading to payment failures:- Refunds will be processed only if reported within 24 hours of the transaction.
- Please contact us at support@marudhai.com with payment details for verification.
- Verified refunds will be credited back to your bank account within 10-14 business days.
4. Return Policy
- As our products are digital downloads, they cannot be returned. Please review product details and utilize the free trial before purchasing.
5. Dispute Resolution
- If you believe you were incorrectly charged or faced any payment-related issues, contact our support team at support@marudhai.com. Our team will investigate and resolve your concerns promptly.
6. Contact Us
For questions or concerns about our Cancelation and Refund Policy, please reach out to:
- Email: support@marudhai.com
Address:
Marudhai Technologies
Sivakasi Road
Virudhunagar 626001